Mission, Vision & History


Welcome House Mission & Vision

Our Mission

Our mission is to provide a continuum of services that will end homelessness and promote stability for each person we serve.

Welcome House Mission & Vision

Our Vision

Our vision is to be the leader in guiding clients from housing uncertainty to housing stability. We accomplish this through the services we provide, such as housing, service coordination and outreach & stability.



We seek to understand without judgment each individual’s unique environment and needs.


We believe in speaking on behalf of those without a voice; to participate in creating solutions to homelessness by building healthy communities through networking, service, capacity building and creating communities of support.


We serve our clients with warmth and compassion and never take for granted the generosity of our donors and volunteers.


We hold ourselves to the highest professional standards, which are reflected in the quality of our programs, our people, and in the communities we serve.


We develop innovative and sustainable processes and programs focused on providing safe shelter and supporting the transition out of homelessness.


We foster community by creating opportunities for connection, relationship building, and belonging among those we serve, along with our neighbors, partners and employees.


The Beginning: Committed to serving economically disadvantaged citizens

Welcome House was founded in 1982 by Father William Mertes, then director of Catholic Social Services, and an ecumenical coalition of churches. This coalition of churches committed to support Welcome House financially and through volunteer efforts in serving the economically disadvantaged citizens of Northern Kentucky.

In 1982, Welcome House opened its doors as an Emergency Assistance Center.

In the early 1980’s homelessness of single parent families, usually headed by women, skyrocketed. An increasingly large population of women with children needed a safe and healthy place to stay. Working in cooperation with the Benedictine Sisters, Welcome House recognized the need for shelter for women and children. After renovating the building at 141 Pike Street to accommodate living areas, the Welcome House Shelter opened in 1983.

As further needs arose, Welcome House responded. Today, Welcome House has three service areas located at four different locations in downtown Covington. Together these programs address the variety of needs of those living in poverty or on the verge of homelessness. Please see the timeline below or our Program page for more details.

Father William Mertes - Welcome House, Inc


Welcome House History Timeline


Emergency Assistance Center opens


Emergency Shelter opens at 141 Pike Street


Payee Program opens


Welcome House Outreach organizes


Case Management Services open


Gardens at Greenup program begins


Gardens Center opens


Supportive Employment Program begins


Homeless Services Project begins


Protective Payee Program and Homeless Services Project join under the umbrella of one program, Day2Day


Social Security/Benefits Outreach Program opens


Opening of Kings Crossing


Development of affordable housing project in Mainstrasse


Welcome House started the first Street Outreach program that provides medical services and wrap-around services to those experiencing street homelessness.


Welcome House was a finalist in the Cincinnati Business Courier Best Places to Work.


Welcome House was voted Best Shelter by Cincy Magazine.


Welcome House was voted Best Homeless Permanent Supportive Housing in the Basic Needs category by Cincy Magazine.

CEO, Danielle Amrine was named Outstanding Woman of the Year by the NKY Chamber.

Welcome House received funding to expand services to the Buffalo Trace Ad District and the Lake Cumberland Ad District. This allowed us to further the Welcome House footprint throughout the state of Kentucky.


Welcome House was named Best Shelter by Cincy Magazine.

Welcome House Nurse Practitioner won the overall Healthcare professional in the state of Kentucky by WellCare.


Welcome House Nurse Practitioner won the overall Healthcare Hero Award from the Cincinnati Business Courier.

Welcome House currently leads the Northern Kentucky Continuum of Care Community Group. The group of partnering nonprofits leads and monitors federal grant compliance issues, assesses the needs in the community, and is developing a plan to get resources for those specific needs.